TecOrder

Solutions for modern Order Processing

With the tecorder Business Suite part manufacturers and traders shorten, simplify and automate their order handling processes. TecOrder includes a complete package of solutions to meet all the requirements of electronic order processing

TecLocal – standard software for inquiries and orders
TecWeb – internet application for inquiry and order functions
TecConversion Center – the solution to use if different data formats are
used on trade and supplier sides

In online dialog, users can check part availability, clarify delivery schedules and order replacement parts. Suppliers can confirm orders, advise delivery schedules and send invoices. For data transfer TecCom provides a flexible network that can handle almost all formats and transmission standards.

Part suppliers can largely automate their order processing by using  tecorder. With manual entry eliminated, they can better use the freed resources elsewhere.

Advantages for the supplier include:

• Improved, more individual customer care because staff have more time to deal with exceptions and special cases
• Better data quality due to fewer data entry errors
• Fewer wrong deliveries and returns
• Shorter reaction times and increased productivity because the individual steps are automated

TecLocal

Around the clock, traders can see part availability directly in suppliers’ merchandise management systems, clarify delivery schedules and place orders online. You get the greatest benefit by integrating TecLocal completely into your own ERP system. Electronic order processing reduces the error rate and provides better quality service to the own customers.

Advantages for the orderer include:

• Faster reaction to delivery bottlenecks, promotions, customer inquiries, etc.
• Direct processing of price and availability inquiries
• Better data quality due to fewer media breaks
• No telephone holding times as with call centers
• Requested delivery dates, different ship-to addresses and many other requests considered
• Multi-user software
• Available in 19 languages

TecWeb

TecWeb includes most of the functions of TecLocal. It can be used over the internet with a normal browser.

Registration over the internet is easy. After your account has been activated you can place via TecWeb – also with TecLocal – electronic part inquiries, express orders and stock orders with your supplier.

Benefits for the orderer:

• Functions like TecLocal – place inquiries, order, receive transaction documents
• No installation required
• Asian languages are supported by UniCode

TecConversionCenter

By using the TecConversion Center traders and suppliers can communicate with each other even if they use different data formats. Data conversion among CAP, TXML and EDI formats in all directions are possible using different transmission protocols like FTP, OFTP or HTPPS.

The advantages for part orderer are:

• The easiest way to tie in your own ERP system using a Webservice
• A communication channel to reach all suppliers that can use TecOrder
• All inquiries, stock orders and express orders can be placed
• TecCom checks the correct delivery of all messages and informs the trader and the supplier if there is a transmission error